Privacy & Security

Secret Chamber is dedicated to upholding the highest level of privacy and security. As such, we have created policies that ensure the safety and confidentiality of the personal information you entrust this website with. We employ industry-standard measures that are available through your browser like SSL (Secure Socket Layer) Encryption. This guarantees the safe online transmission of your personal information, which includes your credit card details.

Gathered Information
To fully enjoy the products and services offered through this website, we require customers to register first. This process will require you to provide us with some contact and demographic information.

The contact information will be used to confirm your purchase and to update you on the status of your order. Meanwhile, the demographic information is often used to gain insight on your consumer habits.

This will help us to further improve our products and services. It will also allow us to offer you special promos and discounts even after you have completed your transaction with us. Of course, we cannot do this without your permission. Each email you receive from us contains an option to be removed from our mailing list. Should you want to stop receiving emails from us, simply login to your account and uncheck the subscription to our e-newsletter.

Shared Information
Secret Chamber has to share certain customer information with different service providers in order to conduct our business transactions. This includes (but is not limited to): credit card authorization and processing companies, customer service providers, and shippers.

Cookies
We use "cookies" to maintain your shopping experience in our online store. A cookie is a small data file that is automatically sent to your web browser from a web server and stored on your computer's hard drive. They help you navigate our site more easily. We don't store your password or any personal information in your cookie.

Phishing
Phishing is an illegal activity wherein an online user is tricked into providing personal information by an entity that falsely claims to be a legitimate company. This is usually done via email for the end purpose of identity theft and fraud.

Secret Chamber will NEVER ask you to send any personal information via email. If, for any reason, we need you to provide us with those kinds of details, we will contact you or you will be asked to contact us via telephone. If you receive an email asking for your personal information and claiming to be Secret Chamber, please do not respond and inform us as soon as possible.